I am not receiving the two-step authentication email
The 2-step verification one time codes are sent out from no-reply@roccassessment.com.au address, with the subject “Two-step authentication”. Please check that you didn’t receive such email and double-check your spam folder. Every time you input your correct credentials in the log…
What is two-step login and how does it work?
There is an additional layer of security for your ROCC Online account with the optional but highly recommended two-step login. With two-step login enabled, your identity will be verified through your email address or an optional alternate email. After you…
I’m taking over the Data Manager role from someone who has left our school or organisation. How do I get access to my organisation?
First of all, thanks for taking on this role. It’s a great opportunity to make data driven decisions for your team by ensuring everyone has completed their assessments and to review the graphs for your group data. Access to ROCC…
ROCC Explainer: Starting a new assessment for an existing participant. Can I save time?
Wouldn’t it be faster to just duplicate an existing assessment? We were recently asked by one of our Schools if there was an easy way to carry over information from a previous assessment into the next assessment, or whether the…
How do I renew my subscription?
To renew your ROCC assessment subscription: You need to be a data manager. Login to ROCC. Select Manage Organisation Select the Subscription tab This window will show your current subscription level, number of participants used, and expiry date.…
How do I make changes to an approved assessment?
The Approved Assessment function has recently been updated (August 2023) so that once Approved, an assessment is ‘locked’ into Read Only format to prevent a user from unintentionally writing over a past assessment. This is not the case for Draft…
Can I open more than one assessment at a time?
Open in a new tab. YES! If you need to open more than one assessment in your browser, just click on the assessment and then on the pop up window, right click to show the options to Open in a…
Changing Organisation Name in ROCC
To change your Organisation Name in ROCC follow these steps: As a user with a Data Manager role login to ROCC via https://roccon.roccassessment.com.au/login.html. On a successful login you should be on the ‘My Panel’ page.From the ‘My Panel’ page select…
I’ve changed my email address. How do I update in ROCC?
Login to ROCC via https://roccon.roccassessment.com.au/login.html Once logged into your organisation in ROCC you will see the following header on the page.The red arrow is pointing to the My User Settings button which provides access to your user profile.
Can I delete an assessment that I used for practice?
When you first subscribe to the ROCC, you might enter some practice assessments just to get the hang of things! But these can be deleted once you are ready to start using the ROCC in your setting. To delete these,…
