Frequently Asked Questions
About
Having problems with duplicate Participants?Data managers can correct a situation where the same participant’s name has been entered twice and assessments recorded against it.…
Having problems with duplicate Assessment sets?Data managers can correct a situation where duplicate assessment sets have been created. Watch the video here to see how. …
How do I cite ROCC in research or other documentation?Firstly thanks, and please let us know if you are referencing us somewhere. It’s not compulsory but we’re interested to…
Was the ROCC trialled prior to release?Yes! Prior to the official release of the ROCC Assessment online, it ran for an 18 month pilot period in…
Did you collaborate with anyone to develop the ROCC?The first resemblance of the ROCC began when I was working at the Kilparrin Teaching Assessment Unit, in Adelaide, South…
Subscriptions
I’m taking over the Data Manager role from someone who has left our school or organisation. How do I get access to my organisation?First of all, thanks for taking on this role. It’s a great opportunity to make data driven decisions for your…
How do I renew my subscription?To renew your ROCC assessment subscription: You need to be a data manager. Login to ROCC. Select Manage Organisation Select…
I’ve changed my email address. How do I update in ROCC?Login to ROCC via https://roccon.roccassessment.com.au/login.html Once logged into your organisation in ROCC you will see the following header on the…
How to set up new users!If you want your staff to complete assessments online, the Data Manager will need to invite them to become users.…
What does it mean by ’50 participants’ in the subscription? (ie: are we able to use the ROCC for 50 students)?Yes, the participant numbers are the number of students/clients for whom you can score and collate data. Subscriptions run for…
Training
How long do I have access to the ROCC Basic Training course?Once you have completed your enrolment, you have 100 days access to the online course. If you have paid for…
How do ROCC subscriptions work?The ROCC is set up for a school or organisation to purchase a subscription. Costs are based on the number…
Schools
I’m taking over the Data Manager role from someone who has left our school or organisation. How do I get access to my organisation?First of all, thanks for taking on this role. It’s a great opportunity to make data driven decisions for your…
Create groups or cohorts using year of birth or year of startParticipant can be grouped based on their Year of Birth or Year of Start at your organisation. This method of…
What do I do when someone leaves my organisation?To protect your data, it’s important to remove user access as people leave your school or organisation. If you haven’t…
How are schools using the ROCC?There are many schools using the ROCC, and we have found that they use it in very different ways! Some…
Did you collaborate with anyone to develop the ROCC?The first resemblance of the ROCC began when I was working at the Kilparrin Teaching Assessment Unit, in Adelaide, South…
Scoring
Can I open more than one assessment at a time?YES! If you need to open more than one assessment in your browser, just click on the assessment and then…
How do I make changes to an approved assessment?The Approved Assessment function has recently been updated (August 2023) so that once Approved, an assessment is ‘locked’ into Read…
How do I renew my subscription?To renew your ROCC assessment subscription: You need to be a data manager. Login to ROCC. Select Manage Organisation Select…
What is a fast assessment and how does it differ from a regular assessment?The ‘fast assessment’ is used when you have already done your assessment on paper and just want to enter the…
What are the key differences between Emergent, Transitional and Competent communicators?How do you score the overall level of communicative competence if your participant has a varied profile? Sometimes, it can…
User Tips & Troubleshooting
ROCC Explainer: Starting a new assessment for an existing participant. Can I save time?Wouldn’t it be faster to just duplicate an existing assessment? We were recently asked by one of our Schools if…
I’m taking over the Data Manager role from someone who has left our school or organisation. How do I get access to my organisation?First of all, thanks for taking on this role. It’s a great opportunity to make data driven decisions for your…
What is two-step login and how does it work?There is an additional layer of security for your ROCC Online account with the optional but highly recommended two-step login.…
I am not receiving the two-step authentication emailThe 2-step verification one time codes are sent out from no-reply@roccassessment.com.au address, with the subject “Two-step authentication”. Please check that…
Can I open more than one assessment at a time?YES! If you need to open more than one assessment in your browser, just click on the assessment and then…